FAQ
Hospital software FAQ
Answers about TopGrade Health modules, pricing, multi-branch, and hosting.
Product basics
What is TopGrade Health?
An enterprise hospital management system covering OPD, EMR, laboratory, pharmacy, billing, IPD, and patient communication.
Who is it for?
Hospitals, clinics, laboratories, hospital pharmacies, and diagnostic center networks.
Is there a demo?
Yes. Book a demo or contact sales with your city, branch count, and priority modules.
Modules & workflows
Which modules are included?
Patient registration, appointments, encounters, lab orders/results, pharmacy dispensing, billing, CRM leads, IPD, and multi-branch reporting — toggled per tenant.
Can we start with OPD only?
Yes. Many clinics start with OPD + billing, then add lab and pharmacy.
Pricing & hosting
How does pricing work?
Custom Clinic, Hospital, and Enterprise quotes by modules, branches, and hosting. See the pricing page.
Cloud or on-prem?
Both are available depending on plan — cloud multi-tenant or guided self-host / private cloud for enterprise.
Multi-branch & compliance
Do you support multiple branches?
Yes. Branch-scoped permissions, queues, stock, and consolidated reporting.
Is HL7/FHIR included by default?
Core HMS focuses on operational workflows; advanced interoperability is scoped per enterprise engagement.